SOS

Intellect's Policy on Extreme or Emergency Cases

Intellect should not be perceived as a substitute for a medical professional, a crisis hotline or a rehabilitation centre.

Hence, we are not in the capacity to support individuals suffering from severe mental health disorders or suicidal thoughts.

For legal reasons, we are not able to explicitly advise or guide on the exact steps, apart from seeking a medical professional.

If you or anyone you know shows warning signs of suicide, it is important to act quickly and gather information to determine appropriate next steps.

Below, you will find:

Online resources on suicide
Crisis hotlines in the respective countries.

General resources on Suicide

Responding to Suicide Warning Signs

How should an employer respond when an employee makes suicidal statements?

Suicide and Your Workplace: Lifesaving Advice for HR Pros

Emergency Services & Non-Urgent Further Support

Other International Countries 🌏

Australia 🇦🇺

Lifeline Australia
Hotline: 13 11 14
https://www.lifeline.org.au/

Beyond Blue
Hotline: 1300 22 4636
https://www.beyondblue.org.au/

Bangladesh 🇧🇩

Kaan Pete Roi
24/7 Hotlines
(Grammenphone): 01779554391
(Airtel): 01688709965
(Bangalink): 01985275286

Cambodia 🇰🇭

Transcultural Psychosocial Organization (TPO)
Treatment Center in Phnom Penh
Tel: +855 (0) 23 63 66 991
Working hours: Monday to Friday 8:00 to 12:00 am, 1:00 to 4:00 pm
https://tpocambodia.org/tpo-treatment-center/

Canada 🇨🇦

Canadian Association for Suicide Prevention
Hotline: 1.833.456.4566, or SMS 45645
Language: Français / English
www.crisisservicescanada.ca

Crisis Text Line
24-Hour text: 686868
https://www.crisistextline

China 🇨🇳

Beijing Suicide Research and Prevention Center Hotline‌
‌Hotline: 0800-810-1117
crisis.org.cn

Lifeline Shanghai
Hotline: +04 (21) 63798990
lifelineshanghai.com

Lifeline Yanji‌
Hotline: (0433) 273 9595

Guangzhou Crisis Research and Intervention Center
Hotline: +020-81899120
Hotline: +020-12320-5

Mental Health Center of School of Medicine of Zhejiang University
Hotline: +0571-85029595

Shenzhen Mental Health Center
Hotline: +0755-2

Hong Kong 🇭🇰

Suicide Prevention Services
The Samaritans, Hong Kong
Hotline: +00852-2382 0000
Hotline: +00852 2896 0000

India 🇮🇳

Lifeline Foundation
24-Hour Hotline: +91 33 2474 4704
24-Hour Hotline: +91 33 2474 5886
24-Hour Hotline: +91 33 2474 5255

Fortis Healthcare Helpline
24-Hour Hotline: +91 83 7680 4102

AASRA
24-Hour Hotline: +91 22 2754 6669 (nationwide)
www.aasra.info

SAATH
24-Hour Hotline: +0091 79 26305544
Languages: Hindi, English, Gujarati
https://www.saathindia.org/contact-us.php

Indonesia 🇮🇩

Government Hotline
24-Hour Hotline: 119

Kementerian Kesehatan
Hotline: 500-454

Save Yourselves Indonesia (Jakarta)
Hotline: 082124326459 https://indorelawan.org/organization/5afeaa3e8c4520fcc17cee80

Japan 🇯🇵

24-Hour Hotline: +0081 (0) 568 70 9090
Languages: Hindi, English, Gujarati
https://www.saathindia.org/contact-us.php

BW Aichi Japan
Hotline: +0081 (0) 568 70 9090
http://www.befrienders-jpn.org/aichi/

TELL
Hotline: +03-5774-0992
Everyday (9:00am - 11:00pm)
Language: English
http://telljp.com/lifeline/

Befrienders Worldwide Osaka Suicide Prevent Centre
http://www.spc-osaka.org

Malaysia 🇲🇾

Befrienders
24-Hour Hotline: +603 79568145
https://www.befrienders.org.my/

Talian Kasih
24-Hour Hotline: +15999
https://www.facebook.com/Talian-Kasih-15999-626443040869224/

New Zealand 🇳🇿

Lifeline New Zealand
Hotline: +0800 543 354

Pakistan 🇵🇰

Suicide Prevention Helpline - MIND
24/7 Hotline: 042-35761999

Philippines 🇵🇭

Government Hotline
24-Hour Hotline: +911

National Center for Mental Health
24-Hour Hotline: +02 7989-8727 or +0917 899 8727
http://www.ncmh.gov.ph/

The Natasha Goulbourn Foundation
24-Hour Hotline: +02 8804-4673 or +0917 558 4673
http://www.ngf-hope.org/contact-us/

Singapore 🇸🇬

The Samaritans of Singapore
24-Hour Hotline: 1800-221 4444
https://www.sos.org.sg/contact-us

Institute of Mental Health
24-Hour Hotline: +65 6389 2000
24-Hour Emergency Helpline: + 65 6389 2222
www.imh.com.sg/contact-us

TOUCHline
Helpline: +1800-3772-252

The Singapore Association of Mental Health
Hotline: +1800-2837-019
Monday - Friday (9:00am - 1:00pm / 2:00pm - 6:00pm) https://www.samhealth.org.sg/about-samh/contact-us/

Silver Ribbon
Tel: +65 6386 1928
Monday - Friday (9:00am - 5:00pm, excluding public holidays) https://www.silverribbonsingapore.com/contactus.html

Talk2Us
Helpline: 1800-8255-287
Monday - Friday (8:30am - 5:00pm) Saturday (8:30am - 12:30pm)

Care Corner Counselling Centre
*Mandarin speaking
Hotline: +1800-353-5800
Monday - Sunday (10:00am - 10:00pm)
https://www.carecorner.org.sg/contact-us

SINDA Family Service Centre
*All Indians in Singapore who are Citizens or Permanent Residents
Tel: +1800-295-4554
Monday - Friday (8:30am - 6:00pm) https://www.sinda.org.sg/financial_assistance/sinda-family-service-centre/

Health Promotion Board
Healthline: +1800-223-1313
Monday - Friday (8:30am- 5:00pm), Saturday (8:30am - 1:00pm)
https://www.hpb.gov.sg/contact-us#:~:text=If you have a health,personal medical or nutritional advice.

For more:National Council of Social Services (NCSS) Directory for Mental Health Services

South Korea 🇰🇷

Love-Line (Sarang - Jonwha) Counselling Centre (Seoul)
24-Hour Hotline: +(2) 715 8600
24-Hour Hotline: +(2) 716 8600
24-Hour Hotline: +(2) 717 8600
24-Hour Hotline: +(2) 718 8600
http://counsel24.com

Taiwan 🇹🇼

Government Hotline
24-Hour Hotline: +119

MOHW Suicide Prevention Line
24-Hour Hotline: +1925

Lifeline
Hotline: +1995
http://www.life1995.org.tw/

Mental Health Association in Taiwan (MHAT)
Tel: (02) 2557-6980
http://www.mhat.org.tw/node/557

I Value, Taiwan
Sunny Day and Mind Clinic:
Phone: 02 8771 6545 (Daan District, Taipei City)

Hekang (Harmonic) Physical and Mental Clinic:
Phone: 02 2264 3905 (Tucheng District, New Taipei City)

Xinquan (Serene) Physical and Mental Clinic
Phone: 02 2600 6182 (Linkou District, New Taipei City)
Monday through Thursday morning 9:30am-12:30pm; 2-5pm; 6-9pm;
Friday afternoon 2-5pm; 6-9pm;
Saturday morning 9:30am-12:30pm

Re Angel Clinics
Tel: 02 2775 1526 / English +866 2775 1503
Monday to Saturday 10:30am to 9pm, Sunday 1030am to 5:30pm
https://www.reangel.com/

Thailand 🇹🇭

Samaritans of Thailand
Bangkok
Tel. (02) 713 6793 (Thai) 12:00 noon to 22:00 hours/day, 7 days a week
Tel. (02) 713 6791 (English call back service within 24 hours) 24 hours/day, 7 days/week

Chiang Mai
(053) 225-977/8 (Thai) 19:00 - 22:00 hrs (Mon, Tues, Thurs, Sat)

Department of Mental Health Hotline
Tel. +1323 (Thai)

Bangkok Psychological Services
Tel: +66 84 2391569
https://www.bangkokpsychologicalservices.com

Chiang Mai Counseling
Tel: +66 987 768857
chiangmaicounseling.com

Green Solution Asia | Psychology Clinic
Tel: +66 098 6900283
https://www.greensolutionasia.net/samui-psychology-clinic

More: https://www.psychologymatters.asia/find_therapist/Thailand/

United States of America 🇺🇸

National Suicide Prevention Lifeline
24- Hour Hotline: +1-800-273-8255
Languages: English, Spanish
https://suicidepreventionlifeline.org/talk-to-someone-now/

National Hopeline Network
Hotline: 1-800-SUICIDE (800-784-2433)

Crisis Text Line
24-Hour text: 741741
https://www.crisistextline.org

Hotlines by State: http://www.suicide.org/suicide-hotlines.html

Mental Health America affiliate resource centers: https://arc.mhanational.org/find-an-affiliate

Therapists by location: https://www.therapyroute.com/therapists/united-states/1

Treatment Centers by State: https://www.psychologytoday.com/us/treatment-rehab?search=

United Kingdom 🇬🇧

HopeLine UK
Hotline: 0800 068 4141
www.papyrus-uk.org

Lifeline (N.Ireland)
24-Hour Hotline: 0808 808 8000
www.lifelinehelpline.info

SHOUT
24- Hour text: 85258
https://www.giveusashout.org/

Samaritans UK & ROI
Tel: +44 (0) 8457 90 90 90 (UK - local rate)
Tel: +44 (0) 8457 90 91 92 (UK minicom)
Tel: +1850 60 90 90 (ROI - local rate)
Tel: +1850 60 90 91 (ROI minicom)
samaritans.org

Turning Point
https://www.turning-point.co.uk/services/mental-health.html

Rethink Mental Illness
Centers by location: https://www.rethink.org/help-in-your-area/services/

The British Psychologicl Society
Directory of Chartered Psychologists: https://www.bps.org.uk/lists/DIR

NHS psychological therapies (IAPT) services
https://www.nhs.uk/service-search/find-a-psychological-therapies-service/

Vietnam 🇻🇳

Didi Hirsch Torture Crisis Line
Tel: 877-727-4747

Vietnam Emergency Hotline
24-hour service: 113

Child Emergency Hotline
Tel: 111

International Center for Cognitive Development
191 Nguyen Van Huong, Thao Dien Dist. 2, Ho Chi Minh City
Tel: +84 965 729346
www.iccd.info

Other International Countries 🌏

Emergency Services
https://www.befrienders.org/
Suicide Hotlines by Country:
http://www.suicide.org/international-suicide-hotlines.html
https://en.wikipedia.org/wiki/List_of_suicide_crisis_lines

Non-Urgent Further Support
Psychology Today
https://www.psychologytoday.com/intl/counsellors?domain=content&cc=intl&cl=en

Psychology Matters Asia
https://www.psychologymatters.asia/index.php

World Health Organization (WHO) - Mental Health
https://www.who.int/mental_health/en/

Additional Resources

Resource Directory on Community Mental Health (Singapore based)
Mental Health Awareness Singapore, A Resource Directory on Community Mental Health

Agency for Integrated Care (AIC)

This resource directory aims to provide you with a quick reference of the resources available in the community.

Majority of those who suffer from a mental health condition had their first onset in their twenties. According to the Singapore Mental Health Study 2010, Major Depressive Disorder, Alcohol Abuse and Obsessive Compulsive Disorder were found to be the top three most common mental health conditions in Singapore. Mental health conditions are common but help is available.

The information in this resource directory ranges from common scenarios found in the community to the community partners near you where you can refer people with mental health conditions to seek help.

Resource Directory for Mental Health Services (Singapore based)

Click here to download

Mental Health First Aid for Employers

Click here to download

Mental Health First Aid (MHFA) International

MHFA International is an Australian not-for-profit organisation focused on mental health training and research. MHFA courses are delivered across Australia and internationally.

MHFA is the help provided to a person who is developing a mental health problem, experiencing a worsening of an existing mental health problem or in a mental health crisis. The first aid is given until appropriate professional help is received or the crisis resolves.

http://www.mhfainternational.org/